Privacy policy

On efforts to protect personal information

As a company that emphasizes compliance, Hamanaka Chain Mfg. Co., Ltd. (hereinafter referred to as "Company") considers safe management of personal information kept by the Company to be one of its most prominent tasks. Protection of privacy is regarded as a social responsibility in the Company's corporate activities.
In order to fulfill this responsibility, we are establishing the following personal information protection policy and our officers and employees will in all sincerity do their best when handling, managing and keeping personal information in accordance with this policy.

Person information management and purposes of use

  1. We will comply with the Personal Information Protection Act and other related laws and regulations.
  2. We will establish a management system related to protection of personal information and strive to ensure that our employees strictly observe our company rules.
  3. We will handle personal information only for purposes clearly stated to the customer.
  4. We will not disclose or provide personal information obtained from our customers to third parties unless there is a consent from the customer or a justifiable reason for doing it.
  5. We will respond promptly and in good faith to our customers' requests and disclosure contact, etc. related to personal information.

On collecting personal information

We may ask you to provide personal information in order to improve our services when we receive contact and opinions through this website.

On the use of personal information

We will not provide personal information to third parties except in the following cases
When the customer consent is obtained
When required by laws and regulations
When outsourcing operations to our company's contractors (in this case the following rules of "entrusting of personal information" apply).

Entrusting of personal information

We may partially outsource our business operations to provide our customers with better services, and we may entrust personal information to those contractors.
In this case, we will select contractors that have been certified as appropriate handlers of personal information and decide on necessary precautions to prevent leakage of customers' personal information through its proper management conditions and confidentiality measures at the time of concluding contracts and other agreements, which will facilitate our appropriate handling of personal information.

On provision, disclosure and updating of personal information

Regarding the customer information kept by our company, we will disclose, modify or delete personal information to the reasonable extent when there is a request for disclosure, modification or deletion from the customer himself/herself.
However, this does not apply to cases when there is a risk of causing harm to life, health, property or other interests of other customers, or in case it is judged that the Company's business will be significantly hindered by that.
In addition, we will take appropriate measures based on laws and regulations when required by them.

Hamanaka Chain Mfg. Co., Ltd.
President and Representative Director:
Mr. Go Hamanaka